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PRIVACY POLICY for Texting/SMS Marketing Campaign

Hurricane Properties LLC
Effective Date: February 17th 2026


1. Introduction

Hurricane Properties LLC respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you:

  • Visit our website
  • Submit forms or inquiries
  • Opt into our SMS/text message program
  • Communicate with us electronically

This Policy applies to residents of the United States, including Massachusetts residents.


2. Information We Collect

We may collect the following categories of personal information:

A. Contact Information

  • Name
  • Email address
  • Mailing address
  • Phone number (including mobile number)

B. Property & Transaction Information

  • Property interests
  • Buying/selling preferences
  • Appointment details

C. SMS Program Information

  • Mobile phone number
  • Opt-in date and time
  • Opt-in method (form, keyword, written consent)
  • IP address (if online opt-in)
  • Message history

D. Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use your information to:

  • Provide real estate services
  • Respond to inquiries
  • Send property updates and marketing communications
  • Deliver SMS messages (if you opt in)
  • Schedule showings and appointments
  • Improve our website and services
  • Comply with legal obligations

We do not sell your personal information.


4. SMS/Text Messaging Privacy

If you opt into our SMS marketing program:

  • We collect and store your phone number and consent records.
  • We use your number solely to send messages you have agreed to receive.
  • We do not share or sell SMS opt-in data with third parties for their marketing purposes.
  • You may opt out at any time by replying STOP.

Message and data rates may apply.

Consent to receive SMS messages is not required to purchase services.


5. Legal Basis for Communications (TCPA Compliance)

We send marketing text messages only with prior express written consent where required by the Telephone Consumer Protection Act (TCPA).

We maintain records of consent in accordance with federal regulations.


6. Information Sharing

We may share your information with:

A. Service Providers

Third-party vendors who assist with:

  • SMS delivery platforms
  • CRM systems
  • Email marketing
  • Website hosting
  • Analytics services

These providers are contractually obligated to protect your information.

B. Legal Requirements

We may disclose information if required to:

  • Comply with law or court order
  • Enforce our Terms
  • Protect our rights or safety

We do not sell consumer data.


7. Massachusetts Data Security Compliance

In compliance with Massachusetts regulations (201 CMR 17.00), we:

  • Maintain a Written Information Security Program (WISP)
  • Implement administrative, technical, and physical safeguards
  • Restrict access to personal information
  • Use secure systems to store data
  • Protect against unauthorized access or disclosure

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Maintain consent records
  • Comply with legal requirements
  • Resolve disputes

SMS opt-in records may be retained to demonstrate compliance with federal law.


9. Your Rights and Choices

You have the right to:

  • Opt out of SMS marketing at any time (reply STOP)
  • Unsubscribe from marketing emails
  • Request access to your personal information
  • Request correction of inaccurate information

Massachusetts residents may submit written complaints under M.G.L. c. 93A if they believe unfair or deceptive practices have occurred.

To exercise your rights, contact:

leads@hurricaneprops.com
413-771-4115


10. Cookies & Tracking Technologies

Our website may use:

  • Cookies
  • Analytics tools (e.g., Google Analytics)
  • Tracking technologies to improve user experience

You may adjust your browser settings to disable cookies.


11. Data Security

We implement reasonable security measures to protect your personal information. However, no electronic transmission or storage system can be guaranteed 100% secure.


12. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.


13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


14. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.


15. Contact Information

Hurricane Properties LLC
36 Lawrence Plain Road

Hadley, MA 01035

leads@hurricaneprops.com

413-771-4115

TERMS OF USE – SMS / TEXT MESSAGE MARKETING PROGRAM

Hurricane Properties LLC
Effective Date: February, 17th 2026


1. Program Description

Hurricane Properties LLC offers an SMS text messaging program to provide consumers with real estate updates, property alerts, appointment reminders, marketing messages, and other information related to our services.

By opting into our SMS program, you agree to these Terms of Use.


2. Consent to Receive Text Messages

By providing your mobile phone number and affirmatively opting in, you:

  • Expressly consent to receive recurring automated marketing and informational text messages from Hurricane Properties LLC.
  • Understand that messages may be sent using an automatic telephone dialing system (ATDS) or similar technology.
  • Understand that consent is not a condition of purchasing any goods or services.
  • Confirm you are the authorized user of the mobile number provided.

Consent must be obtained through one of the following compliant methods:

  • Website form with unchecked opt-in box
  • Written agreement
  • Text-to-join keyword confirmation
  • Digital signature

We maintain records of opt-in consent as required by federal regulations.


3. Message Frequency

Message frequency will vary but will not exceed a reasonable number of messages per month unless otherwise disclosed at the time of opt-in.


4. Message and Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan. Hurricane Properties LLC is not responsible for carrier charges.


5. Opt-Out Instructions

You may opt out of receiving text messages at any time by:

  • Replying STOP to any message
  • Contacting us at: leads@hurricaneprops.com
  • Calling: 413-771-4115

After opting out, you will receive one final confirmation message. No additional marketing messages will be sent unless you opt in again.


6. Help Instructions

For help, reply HELP to any message or contact us at:

Hurricane Properties LLC
36 Lawrence Plain Road

Hadley, MA 01035

leads@hurricaneprops.com
413-771-4115


7. Eligibility

You must be:

  • At least 18 years old
  • A resident of the United States
  • The authorized user of the mobile device

This program is intended for U.S. consumers, including residents of Massachusetts.


8. Privacy

Your privacy is important to us. We will:

  • Not sell or share your mobile number for third-party marketing purposes.
  • Use your information only in accordance with our Privacy Policy.
  • Maintain safeguards consistent with Massachusetts data protection laws (201 CMR 17.00).

For more information, please review our Privacy Policy at: [Insert URL]


9. Compliance with Federal Law (TCPA & FCC)

This SMS program is designed to comply with:

  • The Telephone Consumer Protection Act (47 U.S.C. § 227)
  • FCC implementing regulations
  • CTIA Messaging Guidelines

We only send marketing texts to users who have provided prior express written consent where required.


10. Massachusetts Consumer Protection Notice

In accordance with Massachusetts General Laws Chapter 93A:

  • We do not engage in unfair or deceptive marketing practices.
  • Message content will be truthful and not misleading.
  • Consumers may submit written complaints to:

Hurricane Properties LLC
36 Lawrence Plain Road

Hadley, MA 01035

 

If you believe your rights under Massachusetts consumer protection law have been violated, you may submit a written demand for relief pursuant to M.G.L. c. 93A.


11. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.


12. Limitation of Liability

To the fullest extent permitted by law, Fort River Real Estate shall not be liable for:

  • Delayed or undelivered messages
  • Errors in text transmission
  • Service interruptions

13. Changes to Terms

We may modify these Terms at any time. Updates will be posted on our website with a revised effective date.

Continued participation in the SMS program constitutes acceptance of the revised Terms.


14. Contact Information

Hurricane Properties LLC
36 Lawrence Plain Road

Hadley, MA 01035

leads@hurricaneprops.com

413-771-4115